Call (+1)-650-212-1212


All Analytica licenses include one year of technical support that includes: 

  • Email response to your technical questions. Technical support covers all issues in installation, configuration, functions and features, linking to Excel and ODBC databases.
  • Free upgrades to minor releases (for example, 4.5 to 4.6)
  • Discounts on major upgrades (for example, 4.5 to 5.0)
  • Access to beta releases of major upgrades
  • Access to the Analytica Wiki, an online technical resource
  • Free attendance at Analytica User Group technical webinars
  • 25 free sessions per month in ACP

If support has lapsed on your license, please renew online or contact Lumina to stay current and renew maintenance:

Customer Support
+1 650 212 1212 extension 2 or

Renew Support

To renew or extend your support, enter the information below to identify your existing Analytica or ADE license. After your license is located in our

More »

Technical Support

Analytica includes free technical support for registered users for 12 months from date of purchase or a paid upgrade to a more powerful edition. Support

More »

Analytica Downloads

Just click on the Edition of Analytica or the User Guide that you want to download.

More »

Manual Activation

If your computer is connected to the internet, Analytica 4.2 (and later) will normally activate your license automatically when you enter the activation...

More »

Request Support

If you have a question about Analytica, submit it here. You can ask about how to use a feature, report a possible bug,  request consulting, or...

More »

Refresh Stale License

For old releases of Analytica (4.1 and earlier), the License code goes stale about 5 days after it was issued, so it will no longer...

More »